Refund, Exchange, & Turn Around Time Policy

Refund, Exchange, & Turn Around Time Policy

Here at D,B,B,LLC , we have very reasonable policies as far as refunds, exchanges, and returns.  Please be aware of each policy before placing an order. 

REFUND POLICY & TURN AROUND TIME - If you wish for a refund for an order after placing it before the order is shipped, refunds are only issued if the order is over due on the listed turn around time.

Delays do happen and we always communicate and answer any questions about orders in a timely manner but for the majority of the time everything will ship in the listed turn around time. Unfortunately we are not Amazon Prime and everything you purchase is made with love and care. We cant ship over night and unfortunately USPS is messed up right now. 

 

YOU MAY NOT REQUEST A REFUND IF ITEM IS SHIPPED

Once the package is in route we no longer have control over the package. 

Please be aware if you place a combined order with many different turn around times, order is subject to the longest turn around time.

 If a refund is desired after products are shipped, we must be contacted within 3 business days of the tracking number stating the order was delivered, items must be shipped back in the exact condition as they were received, and then the refund will be issued. 

EXCHANGE POLICY - If you wish to exchange an item before item is shipped, simply email SHOPDELTABBLUEBELLESLLC@GMAIL.COM and we will notate the exchange on the order before shipping.  If you wish to exchange an item after item is made and shipped, depending on stock at the time and item, exchanges can be made by mailing items back to us in the same condition as received within 3 business days of tracking number stating delivered and exchange will be re-mailed out.  Customer is responsible for any postage during the exchange process.  

For any questions and concerns, please email Shopdeltabluebellesllc@gmail.com and emails will be answered

Monday - Friday 8am-6pm. 

 

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Care Instructions - Graphic T-shirts:
T-shirts are made using a screen print transfer and applied with a professional heat press. For best results, turn inside-out and wash in cold water using mild detergent. Do not bleach. Tumble-dry low or lay flat to dry. Do not iron on graphic.

T-shirt Info:
Bella + Canvas is our main brand for t-shirts. However, COVID caused a significant shortage in t-shirt supply in 2020 when the factories were dedicated to the manufacturing of face coverings. While inventory is on the rise, it's still possible that we may run into stock issues at times. 

We offer the option of a "back-up shirt color" in the event your first choice is out of stock. If both of the choices you've selected are out of stock, we may substitute the following brands which we've found to be comparable 
in fit/quality/color options:

  • Next Level
  • Gildan SoftStyle
  • Tultex
  • Anvil
  • LAT
We do our best to communicate if these issues arise. However, depending on order volume/demand, we appreciate your understanding if we are not able to reach out individually for approval of shirt substitutions. 

Graphic Tees & Home Decor:
Each item is uniquely handmade and created with artistic expression; while very similar and consistent, no two are exactly alike. These products are not mass produced or 100% identical from one product to the next. Please allow for unique characteristics and variation.

Disclaimers:
Actual product colors may vary from what you see on your computer monitor. This is because every computer monitor has a different capability to display colors and everyone sees these colors differently. Please allow for slight variations.

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